10,000 Clients, 21 Years, US and UK

Caitlin Miller
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At school and university we were taught what to think, but not how to think. If you want to create a different reality, you first need to upgrade the operating system that has created this one.

Decisions are the building blocks of your life. Yet more than 95%* of professionals struggle to choose the right goals. (*This is a conservative estimate having worked with over 10,000 executives in the UK and US.) When you change the way you make decisions, you change the way you create your life.

There is no such thing as ‘work-life balance’. Work isn’t separate from life: it’s part of it. Figuring out a way to follow your passion and put food on the table makes you feel alive. When you feel like you’re living your life on purpose, you won’t notice how ‘unbalanced’ it is!

Chronic overworking makes you dull and unproductive. Working smarter allows you to recharge – which makes you more innovative, more resourceful and a lot more pleasant to be around. You’re either spiraling up or spiraling down: there’s nothing in between.

It’s not a fuzzy concept but a clearly definable skill. Until you understand what leadership really is, you will only ever express a tiny fraction of your true potential.

Leadership has nothing to do with managing people and everything to do with managing energy. First you learn to manage your own; and then you learn to manage others’.

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Caitlin's Bio

SECTION ONE: About Caitlin

I am an international leadership and executive coach specializing in corporate transformation and personal high performance. Over the past 22 years I have worked with over 10,000 clients on both sides of the Atlantic. During that time, I developed, tested and refined the Breakthrough Thinking for Leaders (BT4L) curriculum that is now being taught via the coaching academy I established in 2016.

The holder of three passports, I bounce between the three countries I call ‘home’: United States, UK and Ireland. These days I am fortunate to pick and choose my clients: I work with corporate executives, entrepreneurs, social entrepreneurs, non profits and a smattering of scientists who all share a passion for creating a better world for everyone and a more fulfilling life for themselves. Having spent half my working life in London and the other in the San Francisco Bay Area, I tend to get a lot of requests for help from executives leading multicultural teams.

When I’m not working with clients or coaches, I am busy writing. The first of 10 books on the topic of personal leadership and transformation is currently being scheduled for release in 2017.

What else? It’s a very long time ago now, but in case it matters, people are always very surprised to find that I graduated from the University of York in 1985 with an Upper Second Class degree in Economics & Politics (Jt Hons). After a few months with Ernst & Young (then Ernst & Whinney), I realized an accountant’s life was not for me. After six years in London’s private banking world (Merrill Lynch International Private Bank and Citibank International Private Bank N.A.) I said goodbye to monthly paychecks and set off to explore the world of leadership and high performance.

Some of my better-known clients include Genentech, Amgen, BioMarin, Adobe, AVIS, Cable & Wireless, Royal Bank of Scotland, Royal Bank of Canada and HP. I have a lot of experience working with individuals and teams across a broad range of industries, and all sizes of company.

SECTION TWO: Breakthrough Thinking for Leaders (BT4L)

Early on in my consulting career, I noticed that my clients’ corporate transformations were being hijacked by some kind of invisible ‘handbrake’.

Digging deeper, I found that, in every case, executives of all ranks were struggling with issues that impacted their performance at work. A few of these issues were related to the workplace, but many did not.

‘I need to figure out what I want to be when I grow up.’

‘I’m stuck in a well-paid job that bores me to death.’

‘I’m caught on a hamster wheel.’

‘I just don’t get enough sleep.’

‘I want to see my children during the week.’

In a world that compartmentalizes ‘work’ and ‘life’, I found myself unable to offer solutions I knew would work – because the source of the issues lay outside the scope of the projects I’d been hired to lead. All I could do was offer to work with them privately – if I had the time.

Thanks to quantum physics, we now know that everything is connected – and yet the corporate world still operates as though it’s not.

‘Working less’ is rarely viewed as a suitable metric for the ‘serious’ professional. Yet it is precisely this type of goal that provides the necessary motivation for executives to become significantly better at what they do, and in so doing, benefit their employer.

So that’s what I do: I help executives to release the invisible handbrake that’s keeping them from accomplishing whatever it is that they want to accomplish – in their business, their career, their health or their life as a whole. The system I use to do that is called Breakthrough Thinking for Leaders (BT4L).

Caitlin Miller is engaging, compassionate, gung-ho and visionary.  Most of all, she firmly holds to the belief that everyone can play a much bigger game than they’re currently playing.  As a result, her clients play a much bigger game at work – and in their lives in general – and are much happier and more productive for it.”

Kris Surroy, Head of Organisational & People Development, British Medical Association

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